Bluetooth headset FAQ

- Oct 31, 2016-

Q: Why can not turn the Bluetooth headset on? 

A: Make sure your device is fully charged before using it for the first time, your device can not be turned on if battery level is very low. 


Q: There is no sound when playback? 

A:Check the connection between your device with phone or computer, if the connectionis not eastablished, please reconnect again, And adjust the volume level to a suitbale level. 


Q: Phone or computer can't find your device? 

A:Check the Bluetooth is "Visible" in your phone or computer, if pair timeout, pairing mode will exit, please re-enter pairing mode. If your phone application have some problems, please re-start the phone. If your device ahs problem, re-start or reset it. 


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